Please read these terms and conditions carefully before using our website and placing an order. By using our website, you signify your agreement to be bound by these terms and conditions.
- Introduction This website is owned and operated by PHC London (“we” or “us”). These terms and conditions apply to the use of our website and the sale of products to you. By accessing and using this website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use our website.
- Order Process When you place an order on our website, you will receive an email confirming receipt of your order. This email does not constitute acceptance of your order. Acceptance of your order and completion of the contract between you and us will occur when we dispatch the products to you.
- Price and Payment All prices on our website are in UK pounds and include VAT (where applicable) at the current rate. Payment for products and delivery services can be made by credit or debit card, PayPal, or any other payment method specified on our website.
- Delivery Delivery will be made to the address specified by you when you place your order. Delivery timescales will be indicated on our website and may vary depending on the availability of the products and your location. We will use reasonable endeavors to deliver the products within the timescales indicated, but we cannot guarantee delivery dates.
- Returns and Refunds If you are not satisfied with the products you have ordered, you may return them to us for a refund or exchange within 30 days of receipt. Products must be returned in their original condition and packaging. Refunds will be made using the same payment method used to purchase the products.
- Warranty and Liability We warrant that the products we supply are of satisfactory quality and fit for their intended purpose. Our liability for any losses or damages you may suffer as a result of our breach of these terms and conditions is strictly limited to the purchase price of the products you have ordered.
- Intellectual Property Rights All intellectual property rights in the products and on our website, including trademarks, logos, and copyrights, are owned by us or our licensors. You may not use or reproduce any of these without our prior written consent.
- Governing Law and Jurisdiction These terms and conditions are governed by English law. Any disputes arising from these terms and conditions will be subject to the non-exclusive jurisdiction of the English courts.
- Changes to These Terms and Conditions We reserve the right to amend these terms and conditions from time to time. Your continued use of our website and purchase of products from us following any such changes will indicate your acceptance of the new terms and conditions.
Thank you for choosing PHC London. If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us.